Patient Coordinator

West Bend Optical is looking for a friendly, organized, and outgoing individual to join our growing optical clinic. Duties include greeting patients, gather and explain patient insurance information, answer phone and make appointments for up to 3 doctors using computer scheduling. Our busy office requires someone who will be able to coordinate patient flow. Some optical experience is helpful, but we are willing to train the right person.
Essential Functions
Comply with HIPPA regulations
Greet patients and assist them in filling out the proper forms
Gather insurance information and explain to the patient
Answer phone and route calls
Make appointments using computer scheduling
Assist patients with contact lens orders and rebates
Handle payments and write receipts
Ensure reception area is tidy
Filing and clerical duties
Qualifications and Requirements
The ideal candidate for this position would have a good working knowledge of computers, some advanced education or experience in an office setting. We will conduct a background check. Compensation is based on experience. Some Saturday mornings or weekday evenings may be required. Attending continuing education once per year outside the office is a requirement.

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