Customer Service Representative
3.
4 West Bend, WI West Bend, WI Full-time Full-time Estimated:
$34.
4K - $43.
5K a year Estimated:
$34.
4K - $43.
5K a year 1 day ago 1 day ago 1 day ago Serigraph is seeking a Customer Service Representative.
The Customer Service Representative's primary responsibility will be to support our Account Managers in efficiently managing paperwork and administrative tasks related to customer orders.
You will be a crucial part of ensuring that Serigraph meets and exceeds our customers' demands.
Customer Service Representative Essential Job Functions Entering orders Managing customer and production schedules Generating documentation for reorders, reviewing production reports, and handling similar customer and account-related paperwork Streamlining product delivery and coordinating shipments Confirming purchase orders and managing schedule adjustments Engaging in written and verbal communication with internal and external customers, sales representatives, and Operations regarding customer orders Ensuring compliance with environmental practices and proper materials handling and disposal Supporting Serigraph's current quality management system and mastering the use of SPECS.
Willingness to travel to customer locations Effective communication with customers, operations, and sales representatives Meeting and maintaining margin expectations Efficient control of customer inventory levels Customer Service Secondary Duties and Responsibilities Providing assistance in sales-related activities as required Carrying out additional tasks as delegated Proficiently interpreting and understanding blueprints Utilizing various measuring tools for layouts and product inspections Demonstrating computer literacy Qualifications required for the Customer Service Representative Role Familiarity with departmental and company safety, housekeeping, and personal protective equipment (PPE) protocols Proficiency in inputting essential data into the Titan system Capability to comprehend and interpret job tickets effectively Possession of fundamental knowledge of Serigraph manufacturing processes Preference for experience with computers and CRT systems Comprehension of departmental procedures and policies A high school diploma or equivalent is desirable.
The compensation structure is determined based on several factors, including the position, skills, level of experience, job-specific requirements, and the location of the position.
Our goal is to offer competitive and fair compensation that reflects these critical elements.
We're looking for fun, reliable coworkers to join our team.
If this sounds like you, we can't wait to connect.
Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets.
Our core business is decorating plastic.
We print, form, mold, finish and fulfill in-house.
Serigraph specializes in transforming our customer's brands to the physical world through print.
Come help us build a team of creative problem solvers who know they can make a difference--because that's the kind of community we want.
Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph.
Serigraph employees enjoy:
Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one with company match Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 West Bend, WI West Bend, WI Full-time Full-time Estimated:
$34.
4K - $43.
5K a year Estimated:
$34.
4K - $43.
5K a year 1 day ago 1 day ago 1 day ago Serigraph is seeking a Customer Service Representative.
The Customer Service Representative's primary responsibility will be to support our Account Managers in efficiently managing paperwork and administrative tasks related to customer orders.
You will be a crucial part of ensuring that Serigraph meets and exceeds our customers' demands.
Customer Service Representative Essential Job Functions Entering orders Managing customer and production schedules Generating documentation for reorders, reviewing production reports, and handling similar customer and account-related paperwork Streamlining product delivery and coordinating shipments Confirming purchase orders and managing schedule adjustments Engaging in written and verbal communication with internal and external customers, sales representatives, and Operations regarding customer orders Ensuring compliance with environmental practices and proper materials handling and disposal Supporting Serigraph's current quality management system and mastering the use of SPECS.
Willingness to travel to customer locations Effective communication with customers, operations, and sales representatives Meeting and maintaining margin expectations Efficient control of customer inventory levels Customer Service Secondary Duties and Responsibilities Providing assistance in sales-related activities as required Carrying out additional tasks as delegated Proficiently interpreting and understanding blueprints Utilizing various measuring tools for layouts and product inspections Demonstrating computer literacy Qualifications required for the Customer Service Representative Role Familiarity with departmental and company safety, housekeeping, and personal protective equipment (PPE) protocols Proficiency in inputting essential data into the Titan system Capability to comprehend and interpret job tickets effectively Possession of fundamental knowledge of Serigraph manufacturing processes Preference for experience with computers and CRT systems Comprehension of departmental procedures and policies A high school diploma or equivalent is desirable.
The compensation structure is determined based on several factors, including the position, skills, level of experience, job-specific requirements, and the location of the position.
Our goal is to offer competitive and fair compensation that reflects these critical elements.
We're looking for fun, reliable coworkers to join our team.
If this sounds like you, we can't wait to connect.
Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets.
Our core business is decorating plastic.
We print, form, mold, finish and fulfill in-house.
Serigraph specializes in transforming our customer's brands to the physical world through print.
Come help us build a team of creative problem solvers who know they can make a difference--because that's the kind of community we want.
Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph.
Serigraph employees enjoy:
Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one with company match Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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